Privacy Policy

Privacy Policy

Last updated: 22nd October 2025

Next Gen Security Systems Limited (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.


1. Who We Are

Next Gen Security Systems Limited is registered in England and Wales under company number 06373998.
Registered office address:
Security House, Kinetic Business Centre, Theobald Street, Borehamwood, Hertfordshire, WD6 4PJ

If you have any questions about this policy or your personal data, please contact us at:
📧 sales@nextgensecuritysystems.co.uk


2. Information We Collect

We may collect and process the following types of personal information:

  • Name, email address, and telephone number (through contact forms or direct enquiries)

  • Any information you include in messages or correspondence with us

  • Technical data such as IP address, browser type, and device information (via Google Analytics)

  • Information about how you use our website (pages visited, time on site, etc.)

We do not intentionally collect sensitive personal data (such as health information or political opinions).


3. How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiries and provide customer support

  • To manage and improve our website and user experience

  • To analyse website traffic and performance

  • To send marketing communications, where you have consented to receive them

  • To comply with legal obligations and protect our business


4. Legal Basis for Processing

We process your data based on one or more of the following lawful grounds:

  • Your consent (for marketing and analytics where applicable)

  • Our legitimate interests (to operate and improve our business and website)

  • Performance of a contract (to respond to and manage your requests)

  • Compliance with legal obligations


5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.
Cookies are small text files stored on your device that help us understand how visitors use the website.

We use:

  • Essential cookies – required for basic site functionality

  • Performance cookies – to measure website traffic and usage (Google Analytics)

  • Preference cookies – to remember your settings or preferences

  • Marketing cookies – to help improve our advertising and communication efforts

You can control or disable cookies at any time through your browser settings or the cookie manager displayed on our website. If you choose to disable cookies, some parts of the site may not function properly.


6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy.

In most cases:

  • Contact form submissions are kept for up to 12 months

  • Analytics data is retained according to Google’s standard retention policy (26 months)

We regularly review and securely delete information that is no longer required.


7. Sharing Your Information

We may share limited data with trusted third parties to help us operate effectively, such as:

  • Google Analytics (for website analytics)

  • Web hosting and maintenance providers (for site functionality)

  • Email or CRM systems (for communication and marketing)

All third parties are required to handle your data securely and in accordance with UK data protection laws.
We do not sell or rent your data to anyone.


8. International Data Transfers

Some third-party services (such as Google Analytics) may process data outside the UK or EEA.
In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your personal data.


9. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent at any time (for marketing or analytics)

  • Request data portability

If you wish to exercise any of these rights, please contact us at sales@nextgensecuritysystems.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk


10. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
This includes secure servers, encryption where applicable, and limited access to authorised personnel only.


11. Links to Other Websites

Our website may contain links to other websites.
Please note that we are not responsible for the content or privacy practices of those third-party sites. We encourage you to review their privacy policies before providing any personal information.


12. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page, and the “Last updated” date at the top will reflect the most recent revision.


13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
📧 sales@nextgensecuritysystems.co.uk